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Ordered 4 items from DMOOSE for my son for Christmas, order was delivered but was left on the wrong porch. Unfortunately I never received those items, this was on 12/22. Called and left a message, they got back to me shortly afterwords. They resent the item and had them to me by 12/24 so my son had them for Christmas.
Top notch products, top notch customer service
When my gym closed at the start of the pandemic, I began assembling a few pieces to allow me to continue training from home. I was glad to add the DMoose hip circle bands to my regimen because it can be difficult finding quality, affordable products for leg development.
they're outside of the box enough to introduce certain equipment into my life i never knew was around, & have enough of a variety to make me realize i'll want to buy from them later, i'd just say they in a heartbeat'd be all around useful for anybody building a home gym.
I just ordered a pair of weightlifting knee wraps and they work amazing!
Great customer service follow up to emails I sent. Very prompt and Ashir took ownership of my matter. Great customer service is harder to find these days. DMoose staff crushed it! The components I ordered are very high quality. Well done. I will definitely order from them again.
Customer service is prompt, professional, and customer-centric. In addition, my order was prepped and labeled for shipment the same day I ordered late at night on a weekend. The items I ordered seem high-quality so I'm glad I took a chance on this brand.
Their products are like no other! The shipping is fast and they are very responsive! Unfortunately, I did feel as if I had to remind them about my package that I wanted an exchange on but having their customer service available at any time eased the tension. Would I order from them again the answer would be yes!
I was very pleased with the quick response and their willingness to resolve the small issue I ha with purchasing the product.
Ashir was very helpful by looking up the order quickly and answering all of my questions thoroughly. He was very customer focused with a friendly attitude. This sets DMouse apart from other suppliers of fitness paraphernalia.