Satisfaction Guarantee

100% Easy Return

We trust you will love DMoose Products, so we invite you to try a product for as long as you like. If you're not happy in any way, call or email us for a easy return!

DMoose has no-hassle, full refund policy under some condition(s): 

As you can see, your satisfaction is important to us. We want our customers to always feel safe ordering from us, knowing we care about your well-being. We are a small family-owned business and it is important to us that our customers feel that they are treated as a family too.

To initiate a refund, please email us at support@dmoose.com or call our customer care line: (833) 366-6733. 

Late or Missing Refunds

If we have initiated a refund and you haven't yet seen it credited back to you, first check your bank account again! These things typically have a processing time before the refund is officially posted. Then contact your credit card company or bank. If you've done all of this and you still have not received your refund after 5-7 business days from when the refund was initiated, please contact us at support@dmoose.com.

Returns

Generally speaking, we do not require or accept returns, especially if the product is opened. We do, however, accept returns of unopened products under certain circumstances. Please confirm any returns with customer service prior to shipment, via email:  support@dmoose.com or our customer careline: (833) 366-6733.